Shipping policy
Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after the order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
- Within Pakistan: 2–5 business days
- Remote Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any additional charges for remote or special delivery areas may be communicated separately.
Order Tracking
Once your order has been shipped, you may receive a tracking number through SMS, WhatsApp, or email. You can use this information to track your shipment with the relevant courier service.
Incorrect Address or Contact Information
Please make sure your shipping address and contact number are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. Additional shipping charges may apply if an order needs to be re-shipped.
Damaged or Missing Items
If your package arrives damaged or an item is missing, please contact us as soon as possible after delivery. We may request photos or other information to investigate the issue and assist you.
Delayed or Lost Orders
While we work with reliable delivery partners, occasional delays may occur. If your order is significantly delayed or appears to be lost, please contact us so we can investigate the shipment with the courier.
Contact Us
If you have any questions about your order or our shipping policy, please contact us through the Contact Us page or the customer support details provided on our website.
We appreciate your trust and look forward to serving you.